Bank BCA

Today, I wanted to reset my blocked ATM PIN. The staff was friendly and responsive. While waiting for my number to be assigned to the customer service line, a mobile staff member assisted me with inquiries about customer needs. Finally, she advised me to open the Halo BCA app so that future calls to BCA operators would no longer be deducted from my credit, but would instead be charged through my internet quota. Thank you, Ms. Dara, for your prompt response and assistance. Good job.

only 1 customer service counter.. so i bad to wait for more than an hour.. the branch needs to be expanded or ar least open 2 customer service. A lot of inpatient customers.. Security is helpful and tried his best

The BCA branch office is on the ground floor, while the ATM is on the first floor.

unfriendly security !

unfortunately the lower level ATM can only be used for non-cash transactions