MyRepublic Branch BSD

Customer support is absolute garbage. My support ticket has been hanging for more than a week with no real update and no resolution. It honestly feels like once they have your money, they stop giving a damn. If I had another option, I would switch providers immediately. Unfortunately, most FTTH providers still can’t penetrate large parts of the BSD area, so customers are basically stuck with this ISP. The worst part? Even if you subscribe to their most expensive plan, you’re still treated like your problem doesn’t mean shit. Avoid this ISP if you have any other choice. If zero stars were an option, that’s exactly what I’d give. Unfortunately, Google doesn’t allow it.

Useless customer call center and customer care. Emails to customer care are not responded to. Call center only apologizes and creates new tickets. Problems are never solved. More than 20 emails sent and multiple phone calls to WA Center, and problem still persists. It seems that MyRepublic does not care at all about their customers. Avoid using their services.

My experience with MyRepublic in Tangerang Selatan has been nothing but a nightmare. The connection keeps going down, the speed is nothing close to what I pay for, and the service feels completely unreliable. For me, this has been an absolutely trash provider a total waste of money and time. I genuinely regret choosing this ISP. Based on my experience, it’s one of the worst internet services I’ve ever used.

sucks so bad. unreliable service. lousy responses. connection so unstable you'd think you're in the dinosaur ages. for a higher price than its competitors, myrepublic is an ISP severely lacking in both competency and overall quality.

My home internet connection has been broken for almost two weeks, and there's no sign of repairs. It seems there's no intention of fixing it, and the monthly bill has already been paid. I'm sorry, but this seems like fraud, having the bill paid but no internet service.

Customer support is absolute garbage. My support ticket has been hanging for more than a week with no real update and no resolution. It honestly feels like once they have your money, they stop giving a damn. If I had another option, I would switch providers immediately. Unfortunately, most FTTH providers still can’t penetrate large parts of the BSD area, so customers are basically stuck with this ISP. The worst part? Even if you subscribe to their most expensive plan, you’re still treated like your problem doesn’t mean shit. Avoid this ISP if you have any other choice. If zero stars were an option, that’s exactly what I’d give. Unfortunately, Google doesn’t allow it.

Useless customer call center and customer care. Emails to customer care are not responded to. Call center only apologizes and creates new tickets. Problems are never solved. More than 20 emails sent and multiple phone calls to WA Center, and problem still persists. It seems that MyRepublic does not care at all about their customers. Avoid using their services.

My experience with MyRepublic in Tangerang Selatan has been nothing but a nightmare. The connection keeps going down, the speed is nothing close to what I pay for, and the service feels completely unreliable. For me, this has been an absolutely trash provider a total waste of money and time. I genuinely regret choosing this ISP. Based on my experience, it’s one of the worst internet services I’ve ever used.

sucks so bad. unreliable service. lousy responses. connection so unstable you'd think you're in the dinosaur ages. for a higher price than its competitors, myrepublic is an ISP severely lacking in both competency and overall quality.

My home internet connection has been broken for almost two weeks, and there's no sign of repairs. It seems there's no intention of fixing it, and the monthly bill has already been paid. I'm sorry, but this seems like fraud, having the bill paid but no internet service.