Cruise
Booked this hotel via tiket.com and I chose the available options, namely: late check out until 14.00, connecting rooms and non smoking rooms. When checking in at 15.20 the room was not ready and was informed that my booking was received via booking.com, not from tiket.com (she said because of the B2B booking system), so all the options I chose at tiket.com could not be served by the hotel. The options listed on tiket.com were just a gimmick that brought disappointment. Finally I had to be willing to get a separate room, I had a bed room with very strong smell of cigarettes smokes everywhere (this odor still existed even though the housekeeping already apply 2 times treatment for odor removal). And obviously did not get the late check out option. I originally chose this hotel because it offered a late check out option. Car parking facilities only available in the basement which has very limited capacity. When its time to sleep, I get a "surprising bonus" noises from a karaoke cafe on the 2nd floor. Loud noises can be heard in my room on the 7th floor until past midnight. Very disturbing and uncomfortable for a night stay. The bedroom floor was very sticky. The toilet seat have some spots, not properly sanitized. Can't stop wondering why they call it as a boutique hotel...
