RSJ. Dr. Soeharto Heerdjan

The hospital itself is quite clean and tidy. The staff are helpful and friendly, and I had a pleasant visit overall. However, I believe the registration process could be improved. When I first registered, they asked for my ID and told me to wait, saying I would be called—but they didn’t provide a queue number or ticket. The lobby was quite crowded, and since the staff didn’t use a microphone when calling names, it was difficult to hear. I think it would be helpful if each service point (e.g., registration desk, cashier, or lab) had its own queue number system with tickets.

Good Hospital, Fast Service 👏🏻

Nice place for a government hospital

quite affordable price in here, the doctor friendly when my friend consult here, but the queue for pick up the medicine, quite long and take time, although you are patient without insurence / paying yourself, you must take the same queue with the BPJS one or people who regularly take medicine for 1 month. And also when in mid-2021, my friends who wanna take Covid vaccine at there, when they wanna acquire info from customer service, but the security already stop them at front gate and gave info to my friends to attend early morning at 4 AM to take queue otherwise you won't get the queue, just for vaccine only. So they just go to another place that make logic take queue at 7 or 8 AM.

Great service, can use bpjs, there's therapy program where the patient can have activities like music play, sport, etc